Accessibility Statement
Last updated: October 27, 2026
Lymphtopia Wellness Haus is committed to providing services that respect the dignity, independence and individual needs of people with disabilities. We work with clients to identify barriers and arrange appropriate accommodations.
Visiting the Haus
If you have questions about access to our space or need an accommodation for your appointment, contact us. Sharing your needs in advance can help us prepare, but advance notice is not a condition of receiving accessible service.
We will discuss available arrangements with you, including mobility assistance, communication preferences and adjustments to the appointment experience.
Assistive Devices, Service Animals and Support Persons
You are welcome to use your personal assistive devices when accessing our services.
Service animals are welcome in areas open to the public, except where excluded by law. Where an exclusion applies, we will work with you to identify another way to access the service.
Support persons are welcome to accompany you. Before discussing personal or health information in their presence, we will confirm your consent.
Communication and Accessible Information
Tell us how you prefer to communicate. We will work with you to provide information in a format that meets your accessibility needs, such as larger print, an accessible electronic format or a verbal explanation.
Accessible formats and communication supports can be requested at no additional charge. We will consult with you about a suitable option and timeframe.
Website Accessibility
We aim to make our website easier to read, navigate and use across devices and assistive technologies. Accessibility is an ongoing part of our website improvements.
If you encounter a barrier when viewing information, using a form or accessing booking options, please contact us. Include the page or feature involved and your preferred way for us to respond. We will work with you to provide the information or assistance you need.
Temporary Disruptions
If a temporary disruption affects a facility or service that people with disabilities rely on, we will provide notice as soon as reasonably possible. The notice will explain the disruption, its expected duration if known, and available alternatives.
Cookie Policy
This policy explains how Lymphtopia Wellness Haus uses cookies and similar technologies on our website and how you can manage them.
For information about how we handle personal information more broadly, please see our Privacy Policy.
What Are Cookies?
Cookies are small files stored on your device when you visit a website. Similar technologies, such as local storage and tracking pixels, can also help websites operate, remember preferences or understand visitor activity.
Some cookies expire when you close your browser. Others remain until they expire or you delete them.
How Cookies Are Used
Our website operates on Wix. The cookies and similar technologies used depend on the features you access, the services enabled and your privacy choices.
They may serve the following purposes:
Essential functionality
Supporting security, maintaining sessions and enabling core features such as forms or checkout.
Preferences and functionality
Remembering choices and supporting optional features that improve your experience.
Analytics
Helping us understand website usage, identify problems and improve content or navigation.
Marketing
Where advertising tools are enabled, measuring campaign performance or supporting relevant advertising.
These categories describe possible purposes, not confirmation that every category or tool is active on every page. Where consent is required, optional technologies must only be used with that consent.
Your Cookie Choices
Where a cookie banner or preference control is available, use it to review and manage the choices offered.
You can also use your browser settings to view, block or delete cookies. Blocking essential cookies may prevent parts of the website from working properly.
Deleting cookies may remove saved preferences. You may need to make your choices again when using another browser or device.
If you cannot find a preference control or need help understanding your options, contact us using the details below.
Booking, Payments and External Services
When you follow a booking link or use an external payment or other service, that provider may use its own cookies and similar technologies.
Your choices on our website do not necessarily apply to separately operated websites. Review the provider’s privacy and cookie information when using those services.
Updates to This Policy
We may update this policy when website features, service providers or applicable requirements change. The date above identifies the latest revision.
Feedback and Requests
We welcome feedback about accessibility at Lymphtopia. You can contact us by telephone, email or in person, or request another accessible way to provide feedback.
We will review your concern, discuss appropriate next steps and respond using your preferred communication method where possible.
Lymphtopia Wellness Haus
1 Villa Ada Drive
Markham, ON L6B 1N7
Email: hello@lymphtopia.com
Phone: 437-424-5695